Help centre

Your Payrollx questions, answered.

Practical answers about attendance, payroll, leave and getting started.

Getting started

What is Payrollx?

Payrollx is payroll, attendance and leave management software for Indian businesses. It connects biometric, web and mobile attendance with salary calculations, leave approvals and digital payslips.

How can I evaluate Payrollx for my company?

Start with your employee count, attendance sources, company structure and approval workflow. Review the features and pricing, then book a demo with sample scenarios such as a new joiner, a missing punch and a salary revision.

Where can I compare the available features?

The comparison page explains Payrollx alongside spreadsheet-based workflows and separate HR tools. Confirm plan availability, integrations and device compatibility for your requirements before choosing.

Attendance and devices

Which attendance sources does Payrollx support?

Payrollx supports biometric attendance, web clock-ins and mobile attendance. Employee mapping, shifts and attendance rules help turn collected events into daily attendance records.

Will my biometric machine work with Payrollx?

Compatibility depends on your device model, connection method and data format. Share these details with the team before purchase. Payrollx supports workflows for IN-only, OUT-only and BOTH-direction device configurations.

How are missing or duplicate punches handled?

Payrollx includes handling for attendance exceptions such as duplicate events and forgotten out-punches. Review the original events and your configured policy before approving a corrected attendance result for payroll.

Can Payrollx handle overnight shifts?

Payrollx supports overnight and rotational shift workflows. Configure the relevant shift boundaries and review events that cross midnight so the attendance result belongs to the correct work period.

Payroll and payslips

What information is used to calculate payroll?

Salary structures, approved attendance, leave and payroll adjustments feed the payroll run. Review the draft results and resolve exceptions before approving the output.

Does Payrollx support PF, ESI and TDS calculations?

Payrollx includes PF, ESI and TDS calculation support for Indian payroll workflows. Confirm applicable configuration and review calculation results as part of your payroll process.

Can employees receive digital payslips?

Payrollx supports branded PDF payslips and employee access windows. Confirm the employee mapping and approved payroll results before releasing documents.

Can I manage more than one company?

Payrollx supports multiple companies with separate employees, policies and payroll records. Review company-specific settings and permissions during setup.

Leave and approvals

Which leave-management features are available?

Payrollx supports configurable leave types, accruals, balances, carry-forward and approval workflows. Set up the rules to reflect your organisation’s reviewed leave policy.

Can managers approve leave requests?

Payrollx supports manager and HR leave approval workflows. Assign the appropriate approvers and check how approved requests affect balances, attendance and payroll.

How should cancelled leave be handled?

Review the cancellation through your approval process, confirm the restored balance and check the attendance result. If payroll has already closed, route any affected amount through the correction process.

Setup, access and support

Can we move from payroll spreadsheets?

Prepare a verified employee list, approved salary inputs and opening leave balances. Agree the migration scope with the team, then reconcile a parallel payroll run before switching your primary process.

Can different people have different permissions?

Payrollx includes role-based access for HR, finance, managers and employees. Configure access around responsibilities and review permissions when an employee’s role changes.

Where can I find plans and pricing?

See the pricing page for the available plans. Confirm current pricing, employee limits, implementation scope and support arrangements with the team before purchase.

How can I contact the team?

Use the Book a demo link or message the team on WhatsApp at +91 8920715019. Include your employee count, attendance setup and the workflow you want to discuss.

Need help with your setup?

Explore the documentation, compare features or review plans and pricing.